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Privacy Policy

Who we are

Our website address is: https://medix21.com.au

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

To enable Payment Express to provide secure payment facilities, we acquire information which may include a cardholder’s name, credit card number (with the expiry date) and billing address. That information is collected when a card and its information is provided to a Payment Express payment solution.  See Payment Express Privacy Policy

To enable HubSpot to pass on contact details for enquiry and contact forms, contact details including name and email address, are acquired.  See HubSpot Privacy Policy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Contact forms and analytical records will be kept for one year, while customer purchase records will be kept for no longer than required by applicable law and regulation, currently seven years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Data is stored in cloud servers for the purpose of web hosting and data storage.

Your contact information

The website is owned by Medix 21 Limited (Medix21), 29 Jarden Mile, Ngauranga 6035, Wellington, New Zealand.  If you have any privacy concerns, please contact via the website or phone +64 (04) 233 1627 or written requests can be posted to PO Box 54117, Mana 5247, Wellington, New Zealand, attention New Zealand Sales Manager.  Medix21 will store your personal information to be able to answer your request and may store the correspondence. Medix21 will respond to any request in a reasonable time.

Industry regulatory disclosure requirements

Medix21 is a member of ATS-NZ (Assistive Technology Suppliers – New Zealand) and abides by all privacy and ethical issues incorporated in the ATS-NZ Code of Practice.